Privacy & Cookie Policy | GDPR Compliant UK Paint Store | MonsterColors®

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🔒 Privacy & Cookie Policy – MonsterColors® UK

Our Commitment to Your Privacy

At MonsterColors®, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, place an order, or communicate with us.

We are fully committed to complying with the UK GDPR and the Data Protection Act 2018, and this policy reflects how we safeguard your information.

📥 Information We Collect

We collect personal information from you when you:

  • Place an order
  • Register for updates or promotional content
  • Contact us through forms or emails
  • Provide shipping details for a third-party recipient

The types of personal data collected may include:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number

If you order on behalf of someone else (e.g. sending a gift), we may collect their name, address, and phone number solely to fulfill the delivery.

🔐 How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments, returns, and customer service
  • Providing service-related communications
  • Sending marketing emails (only if you opt in)
  • Improving site performance using analytics

We do not sell or rent your personal data. Information is only shared with trusted providers where needed (e.g. couriers or payment processors).

🧾 Email Addresses & Communication

Your email address is used for order confirmations and responses to your enquiries. If you subscribe to our updates, we may send you occasional promotional content. You can unsubscribe anytime via the link in our emails.

🎁 Gift Orders

Information provided for gift orders is used only to fulfill the order and confirm delivery. It is not used for any other purpose.

🔧 Accessing or Correcting Your Information

You can access and update your data by logging into your account on our website.

To correct or delete information, email info@monstercolors.com. We may request identity verification to protect your data.

🔒 Data Security

We use industry-standard measures to protect your data, including:

  • Secure HTTPS encryption
  • Controlled access to information
  • Regular monitoring of our systems

🍪 Cookie Policy

What Are Cookies?

Cookies are small files placed on your device when you visit our site. They help us remember your preferences, improve site performance, and deliver tailored content.

By continuing to use the MonsterColors website, you consent to our use of cookies. You may disable cookies via your browser settings, but some functionality may be affected.

Types of Cookies We Use

  • Strictly Necessary Cookies: Enable essential website features (e.g. checkout).
  • Performance Cookies: Collect anonymous data to assess website performance.
  • Functionality Cookies: Remember choices and preferences for improved UX.
  • Advertising Cookies: Show relevant ads based on user behavior.

📊 Third-Party Cookies Used

  • Google Analytics: Helps us understand site performance and user interactions.
  • Facebook Pixel: Used for targeted advertising and performance tracking.
  • Embedded content: Some pages may include content from YouTube, Instagram, or Twitter that sets its own cookies.

📄 Cookie Consent & Control

By using our website, social media pages, or subscribing to services, you agree to our cookie usage unless disabled in your browser settings.

Note: Disabling cookies may limit features or affect how the site functions.

🔄 Changes to This Policy

We may update this Privacy & Cookie Policy in response to legal or operational changes. Please review this page regularly for the latest updates.

📬 Contact Us

If you have any questions about this Privacy or Cookie Policy, please contact our team: