Frequently Asked Questions – MonsterColors®

Welcome to the MonsterColors® FAQ page! Below you’ll find answers to the most common questions about our spray paints, primers, delivery options, and product usage.

🧒 What is the legal age to purchase spray paint in the UK?

You must be 16 years of age or older to purchase aerosol spray paints from our website. This complies with UK law under the Anti-Social Behaviour Act 2003.

🎯 Why is the paint coming out thin or transparent?

This usually means the paint hasn’t been properly mixed. Shake the aerosol can vigorously for at least 2 minutes before use to ensure a consistent colour and smooth application. Proper mixing is essential for optimal results.

🧢 My spray can arrived with a broken plastic lid – can I get a replacement?

The lid is intended to protect the nozzle during transport and does not affect the can’s functionality. However, if your lid is damaged and you'd like a replacement, we're happy to send one upon request.

🚚 Why is the nozzle not attached when I receive my spray paint?

For safety during shipping, the spray nozzle is removed to prevent accidental discharge. To reattach it, simply insert the nozzle gently into the valve and rotate into place.

🎨 Why does the colour appear different from what I saw on the website?

Colour variation may occur due to differences in screen resolution, brightness, and device settings. We use computer-mixed RAL and BS standard colours for accurate, professional results. Please allow for slight visual differences.

🧱 Do I need to use a primer with MonsterColors® spray paints?

Our paints are formulated for excellent adhesion, but using a primer is recommended for bare metal, plastic, or high-wear surfaces. This will enhance durability and create a smoother, longer-lasting finish.

⏱️ How long will it take for me to receive my order?

We aim to dispatch orders the same day or next working day. Delivery options:

• Express Delivery: Dispatched via 24-hour courier, usually same or next business day.
• Standard Delivery: Typically delivered within 2–3 days, though please allow up to 5 days during peak periods or public holidays.

🕒 What are MonsterColors® business hours?

We operate Monday to Friday, from 9:00 AM – 5:00 PM (UK time). Orders can be placed 24/7 and will be processed as soon as possible during business hours.

🧽 How do I get the best results with MonsterColors® spray paint?

• Shake the can thoroughly for 2–3 minutes before use.
• Hold the can 20–25 cm from the surface.
• Apply in multiple light, even coats.
• Allow 10–15 minutes between coats for best results.
• Use a suitable primer on bare surfaces or plastics.

Following these steps will help you achieve a smooth, professional-grade finish every time.

💬 Still have questions?

We’re here to help! Visit our Contact Us page or email us at info@monstercolors.com for product advice, technical support, or order updates.

✅ Need help choosing the right product?

Whether you’re restoring a Carp Porter barrow, refinishing UPVC windows, or working on a model railway, MonsterColors® has the ideal solution for your project. Browse our collections to find the perfect paint, primer, or lacquer.